Annotator Pro WP plugin stopped working, they claim it's a theme issue
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- Damir
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Re: Annotator Pro WP plugin stopped working, they claim it's a theme issue
Posted 7 years 2 months ago-
Please post your URL, Username and Password in Secure Tab and i will take a look and maybe figure out what the problem is.
For posting sensitive information you hit the Blue Reply Button and then you will see Secure Tab. Post all info that is sensitive in there, only Fellow Mods, Staff and I can see that! - Available for CUSTOM WORK with Joomla, WordPress and Grav Templates and Gantry Framework!
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- Damir
- Preeminent Rocketeer
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- Thanks: 2679
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Re: Annotator Pro WP plugin stopped working, they claim it's a theme issue
Posted 7 years 2 months ago-
I need to update Gantry to latest version did you alter any of the Gantry 5 files or any of the Callisto files?
Also can you make a backup od the site? - Last Edit: 7 years 2 months ago by Damir.
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- Adam
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Re: Annotator Pro WP plugin stopped working, they claim it's a theme issue
Posted 7 years 1 month ago-
Hi,
It seems to be working now so I assume you did something to it i.e. updated? Thanks if so and I'd appreciate any further explanation if possible to prevent this potentially occurring in the future.
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- Damir
- Preeminent Rocketeer
- Posts: 22450
- Thanks: 2679
- Web Developer
Re: Annotator Pro WP plugin stopped working, they claim it's a theme issue
Posted 7 years 1 month ago- Hi Adam i need access to FTP. Timber broke the site i need to delete it...
- Last Edit: 7 years 1 month ago by Damir.
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- Damir
- Preeminent Rocketeer
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Re: Annotator Pro WP plugin stopped working, they claim it's a theme issue
Posted 7 years 1 month ago-
I just fixed everything and i think someone done the backup restore?
UPDATE:
Doing it again dont do anything until i confirm i am done... - Last Edit: 7 years 1 month ago by Damir.
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- Damir
- Preeminent Rocketeer
- Posts: 22450
- Thanks: 2679
- Web Developer
Re: Annotator Pro WP plugin stopped working, they claim it's a theme issue
Posted 7 years 1 month ago-
OK I fixed most of the thing i would recommend you remove the JS files that you linked with custom js/css atom you dont need them, this plugin was also a issue i deactivate it: Social Share Buttons by Supsystic
I updated the to latest version all plugins and theme Callisto.
Let me know if there is any issue more.... - Last Edit: 7 years 1 month ago by Damir.
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